Profile
I turn GenAI ambitions into enterprise-grade reality for insurers and other data-heavy businesses. I sit at the crossroads of strategy, product ownership, and large-scale transformation including delivery — shaping AI roadmaps, establishing operating models, and guiding cross-functional teams from proof of concept to fully governed production.
Work Experience
Accenture GmbH
Manager Financial Services
Munich, Germany
08/2022 – Present
Internal Perspective:
- Led business-development initiatives, expanding the insurance portfolio with new GenAI offerings
- Headed the GenAI Insurance Practice Group in the German market and managed team members
Selected Projects:
Enterprise Transformation Lead - Leading Insurance Carrier
Steered a multi-stream P&C claims programme (>10 workstreams) that unlocked 8-figure efficiency upside and reshaped the operating model.
GenAI Product Manager - Leading Insurance Carrier
Launched and scaled a GenAI claims-automation suite from first POC to +7 LLM-driven apps; built governance, data foundation, operating model, and workforce-upskilling playbook.
SME & Delivery Lead - Leading Legal Protection Insurance
Set up project with onshore dev team; developed insurance customer-facing AI chatbot for legal issues (Verkehrsrecht). Realized 7-figure business case with planned expansion to broader legal protection ecosystem.
Enterprise Architect - Leading Insurance Carrier
Set up enterprise architecture for claims department, steering automation and customer experience capabilities across implementation teams. Covered 8-figure optimization portfolio and steered 7-figure budget with architecture guardrails.
Process Mining Lead - Leading Insurance Carrier
Set up Celonis-powered value streams delivering 8-figure annual benefit through data-driven insights.
Capco - The Capital Markets Company
Senior Consultant
Frankfurt am Main, Germany
08/2020 – 06/2022
Selected Projects:
Product Owner - Major Bank
Led design sprints and product backlog for a digital advisory cockpit, aligning CX vision with regulatory constraints.
Product Owner - Leading Insurer
Defined target operating model and roadmap for an enterprise platform, covering front-to-back processes and KPI framework.
Product Owner - Major Financial Institution
Led reg-tech software rollout, coordinating multi-vendor delivery including offshore resources.
R+V Allgemeine Versicherung AG
Innovator & Project Lead at Innovation Lab "MO14"
Wiesbaden, Germany
09/2016 – 03/2018
- Drove exploration of autonomous-vehicle insurance; piloted two self-driving shuttles and new risk models (7-figure budget)
- Ran Design-Thinking workshops and agile coaching that seeded multiple digital-product concepts later adopted by core business
R+V Allgemeine Versicherung AG
Process and Project Management Expert
Wiesbaden, Germany
03/2014 – 09/2016
- Led Lean Six Sigma projects that cut B2B process cost by 6-figures p.a. and introduced early RPA feasibility
- Coached >5 Green Belts and advised execs on enterprise process-management standards
Education
Universität Hildesheim
Business & Computer Science (M. Sc.)
Focus: Business intelligence & artificial intelligence
Hildesheim, Germany
04/2018 – 04/2020
Thesis: Development and Implementation of a Case-Based Reasoning Approach to Speed-Up Deep Reinforcement Learning through Case-Injection for AI Game-Play
Johannes Gutenberg Universität
Economics (B. Sc.)
Focus: Management and operations
Mainz, Germany
10/2010 – 08/2014
Thesis: Analysis of the development of organizational structures of companies depending on environmental conditions using the example of Bayer and BASF in the years 1990 to 2013